At South Beach Health and Wellness, we are dedicated to protecting your privacy. We make a simple pledge: your personal information will never be shared with any third party for marketing purposes. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.southbeachhealthandwellness.com) and interact with our services, including email and SMS communications powered by Highlevel.
1. Information We Collect
Personal Information You Provide When you interact with our website or contact us, we may collect:
Name
Email address
Phone number
Other information you voluntarily provide via forms, surveys, or communications
Automatically Collected Information When you visit our website, we may automatically collect:
Browser and device information
IP address
Usage data (pages visited, links clicked)
Cookies and other tracking technologies (see Section 5)
2. How We Use Your Information
We use your information to:
Operate and improve our website: Ensure optimal functionality and user experience.
Communicate with you: Respond to inquiries, provide support, and send important updates via email or SMS through Highlevel.
Analyze usage: Understand user behavior and improve our services.
Important: We do not sell, rent, or share your personal information with any third party for marketing purposes.
3. Third-Party Services
To support our operations, we use trusted third-party services:
Highlevel (Email & SMS Communication): Used to manage and send communications. By providing your contact information, you consent to receive messages for transactional, informational, or support purposes. GoHighlevel adheres to strict confidentiality and privacy standards.
Website Hosting & Analytics: Third-party services help improve website functionality. Data collected is not sold or shared for marketing purposes.
SMS Communications and Consent
By providing your phone number and opting in through our website forms, you consent to receive SMS messages from South Beach Health and Wellness. These messages may include order confirmations, shipping updates, customer support responses, and occasional promotional messages related to our wellness products and services.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].
SMS consent and phone numbers collected for SMS communications will not be shared or sold to any third parties or affiliates for marketing purposes.
4. Data Security
We implement reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no system is 100% secure. Always take precautions when sharing personal information online.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Enhance user experience by remembering preferences and settings
Analyze site performance to improve our website
You may manage or disable cookies in your browser settings. Disabling cookies may affect website functionality.
6. Your Rights & Choices
Depending on your location, you may have rights regarding your data, including:
Access: Request access to your personal data.
Correction: Request corrections of inaccurate or incomplete information.
Deletion: Request deletion of your data, subject to legal or operational requirements.
Opting Out: Opt out of certain data collection (e.g., cookies) or communications (including SMS).
To exercise your rights or ask questions, contact: [email protected]
7. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The Effective Date at the top will be updated. We encourage you to review this page periodically.